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Terms & Conditions

Effective Date: July 30, 2026 · Last Updated: July 30, 2026 · Supersedes the version effective February 23, 2026

What changed on July 30, 2026: added an order-of-precedence rule for service-specific terms; corrected the payment, cancellation, and refund sections to reflect that some services (including Rufio Stats) are billed directly through our payment processor rather than through an app store; added HatchHaven to the services list and standardized app names.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Arbito LLC ("Arbito," "we," "us," or "our"), a Kentucky limited liability company, governing your use of our applications, services, websites, and related platforms (collectively, the "Services").

The Services include, but are not limited to, the following applications within the Arbito ecosystem:

By creating an account, accessing, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Services.

Service-specific terms come first. Some Services publish their own terms covering how that Service works — for example Rufio Stats, at rufiostats.com/terms. Those service-specific terms apply in addition to these Terms and, to the extent of any conflict, control for that Service. These Terms govern your Arbito account and everything the service-specific terms do not address.

1. Eligibility

  1. Age Requirement: You must be at least 13 years of age to create an account and use the Services. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
  2. Legal Capacity: By using the Services, you represent and warrant that you have the legal capacity to enter into a binding agreement in your jurisdiction.
  3. Account Responsibility: You are responsible for all activity that occurs under your account. You must keep your login credentials confidential and notify us immediately of any unauthorized use.

2. Accounts and Authentication

  1. Arbito Account: All Services within the Arbito ecosystem use Arbito as the centralized identity and authentication layer. By creating an Arbito account, you gain the ability to access all connected Services using a single set of credentials.
  2. Account Information: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. Providing false information is grounds for immediate termination of your account.
  3. One Account per Person: Each individual is permitted one Arbito account. Creating multiple accounts is prohibited and may result in the suspension or termination of all associated accounts.
  4. Account Security: You are solely responsible for maintaining the confidentiality of your password and for all activities that occur under your account. We encourage you to use strong, unique passwords and to enable biometric authentication (Face ID, Touch ID, or fingerprint) where available.
  5. Biometric Authentication: If you choose to enable biometric login, your biometric data is processed and stored entirely on your device using the operating system's secure enclave. Arbito never receives, transmits, or stores your biometric data.
  6. Third-Party Authentication: You may sign in using third-party services such as Google Sign-In or Apple Sign-In. By doing so, you authorize us to access certain account information from that third-party service as permitted by your settings with that provider.

3. Virtual Currency and In-App Economy

Important: All virtual currencies within the Arbito ecosystem are digital items with no real-world monetary value. Virtual currencies cannot be redeemed, refunded, transferred, or exchanged for real money, real-world goods, or any items of monetary value from Arbito or any other party.

3.1 Types of Virtual Currency

The Arbito ecosystem features the following virtual currencies:

CurrencyEcosystem AppHow Earned
IronRepBaseCompleting workouts, daily challenges, subscription bonuses, and other fitness activities
GustTadoCompleting tasks, daily challenges, and subscription bonuses
ZephyrArbito Market (central wallet)Converting from other ecosystem currencies via Arbito Market, or subscription bonuses

3.2 Purchasing Virtual Currency

  1. Payment Processing: All purchases of virtual currency using real money are processed exclusively through the Apple App Store (for iOS) or Google Play Store (for Android) in-app purchase mechanisms. We do not sell virtual currency directly for credit card, PayPal, cryptocurrency, or any other form of direct payment. (Subscriptions are different — see Section 3.5. Some Services, including Rufio Stats, bill subscriptions directly through our payment processor.)
  2. Pricing: Virtual currency prices are displayed in your local currency within the app at the time of purchase. Prices are subject to change at our discretion. All prices include applicable taxes as determined by the app store platform.
  3. No Obligation to Purchase: All Services can be used without purchasing virtual currency. Purchases are entirely optional and are not required to access core features of any Service.

3.3 Conversion Between Currencies

  1. Cross-App Conversion: You may convert virtual currencies between ecosystem apps through the Arbito Market wallet. For example, Iron earned in RepBase may be converted to Zephyr in Arbito Market, which may then be used or converted for other participating ecosystem apps.
  2. Conversion Rates: Currency conversion rates are set by Arbito and are subject to change at any time at our sole discretion, with or without notice. We reserve the right to modify, adjust, or rebalance conversion rates to maintain a fair and functional economy.
  3. One-Way Nature: Virtual currency conversions may or may not be reversible, depending on the specific conversion. Once a conversion is completed, it may be permanent.
  4. No Real-World Value Created: Converting currency between ecosystem apps does not create, imply, or confer any real-world monetary value. The conversion is purely a mechanism to allow engagement across the Arbito ecosystem.

3.4 Spending Virtual Currency

  1. In-App Items: Virtual currency may be spent on digital items within the Services, including but not limited to: cosmetic items (themes, badges, avatars), convenience features, game items (equipment, resources, boosts), and social features.
  2. No Resale or Transfer: Digital items purchased with virtual currency may not be sold, transferred, traded outside the Services, or exchanged for real money.
  3. Item Availability: We reserve the right to modify, discontinue, or remove any digital item or feature available for purchase at any time.

3.5 Subscription Bonuses

  1. Bonus Currency: Some subscription tiers include bonus virtual currency as part of the subscription benefits. This bonus currency is granted at the start of each billing period according to the terms of the specific subscription plan. Subscription bonus currency is subject to the same "no real-world value" rules as all other virtual currency.
  2. Subscription-Granted Currency and Refunds: If a subscription payment is refunded by Apple or Google, or the subscription is revoked, we reserve the right to claw back (deduct) any virtual currency that was granted as a subscription bonus for the refunded period. If your balance is insufficient to cover the full clawback, your balance will be set to zero. Refund-related clawback is automatic and immediate upon notification from the platform.
  3. Subscription Terms: Subscriptions are billed on a recurring basis (monthly or annually) and renew automatically until cancelled. Which payment channel applies depends on the Service: subscriptions offered as in-app purchases are billed through the Apple App Store or Google Play Store, and subscriptions we sell directly are billed by Arbito LLC through our payment processor, Stripe, at the price shown at checkout. Rufio Stats subscriptions are billed through Stripe, not through an app store, and are governed by the Rufio Stats Terms of Service and Rufio Stats Refund Policy. Store-billed subscriptions renew unless cancelled at least 24 hours before the end of the current billing period.
  4. Cancellation: You may cancel at any time, through the same channel that bills you. Cancellation takes effect at the end of the current billing period. Currency previously granted during active billing periods will not be clawed back upon voluntary cancellation (only upon refund).
  5. Managing Subscriptions: Where a subscription is managed depends on how it is billed:
  6. Premium Features: Subscriptions may unlock premium features, content, or benefits in addition to bonus currency. These features are only available while the subscription is active. Upon expiry or cancellation, premium features will become unavailable, but any previously earned or granted currency will remain in your balance (subject to clawback for refunds).

3.6 No Real-World Value — General Disclaimer

  1. Virtual currencies and all digital items within the Services have no real-world monetary value.
  2. Virtual currencies are not money, securities, stored value, or any form of financial instrument.
  3. Virtual currencies cannot be redeemed for cash, gift cards, merchandise, or anything of tangible value.
  4. Virtual currencies are non-transferable between user accounts. You may not sell, gift, trade, or otherwise transfer virtual currency to another user.
  5. Virtual currencies are non-refundable, except as required by applicable law or the refund policies of the Apple App Store or Google Play Store.
  6. Arbito is not a bank, financial institution, or money transmitter. The virtual currency system does not constitute a payment service.
  7. In the event of account termination (whether by you or by us), all virtual currency and digital items associated with that account will be permanently forfeited with no compensation.
  8. We reserve the right to modify, reset, or eliminate virtual currency balances, conversion rates, and digital item inventories at any time for any reason, including but not limited to: game balance, technical errors, exploitation, or discontinuation of a Service.

4. User Conduct

You agree not to:

  1. Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
  2. Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
  3. Harass, bully, threaten, defame, or intimidate other users.
  4. Post, upload, or share content that is obscene, pornographic, hateful, discriminatory, violent, or otherwise objectionable.
  5. Spam, send unsolicited messages, or engage in any form of automated messaging or solicitation.
  6. Attempt to exploit, hack, reverse engineer, decompile, disassemble, or otherwise tamper with any part of the Services.
  7. Use bots, scripts, automation tools, or third-party software to interact with the Services in any way not expressly authorized.
  8. Exploit bugs, glitches, or unintended game mechanics for personal advantage. You agree to report any such issues to support@arbito.co.
  9. Buy, sell, trade, or transfer your account, virtual currency, or digital items outside the Services for real money or anything of value.
  10. Engage in real-money trading (RMT) of any virtual goods or currency.
  11. Create multiple accounts to circumvent restrictions, bans, or to gain unfair advantages.
  12. Collect, harvest, or store personal information of other users without their consent.
  13. Interfere with or disrupt the Services, servers, or networks connected to the Services.
  14. Use the Services in any manner that could damage, disable, overburden, or impair the Services.

5. User-Generated Content

5.1 Content You Create

Certain Services allow you to create, upload, post, or share content ("User Content"), including but not limited to: chat messages, direct messages, social posts, comments, profile information, photos, workout data, and program designs.

5.2 License Grant

By submitting User Content, you grant Arbito a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, display, distribute, and create derivative works from your User Content solely for the purpose of operating, improving, and promoting the Services. This license continues for a commercially reasonable period after you delete the content, accounting for backup and caching systems.

5.3 Content Responsibilities

You are solely responsible for your User Content. You represent and warrant that:

5.4 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at our sole discretion, for any reason, including but not limited to violations of these Terms. We are not responsible for any User Content posted by users of the Services.

6. Intellectual Property

6.1 Our Property

The Services and all associated content, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio, video, software, game mechanics, character designs, UI layouts, data compilations, and source code — are owned by Arbito LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use. This license does not include the right to:

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Services without any obligation or compensation to you.

7. Health and Fitness Data (RepBase)

RepBase collects sensitive health and fitness data to provide its core functionality. Additional terms apply:

  1. Not Medical Advice: RepBase is not a medical device and does not provide medical advice, diagnosis, or treatment. The fitness data, metrics, and recommendations provided are for informational and tracking purposes only. Always consult a qualified healthcare professional before beginning any exercise program or if you have concerns about your health.
  2. Accuracy Disclaimer: While we strive for accurate calculations (1RM estimates, calorie tracking, heart rate data), the data provided should be considered estimates. We make no guarantees about the accuracy, completeness, or reliability of fitness calculations.
  3. Assumption of Risk: You acknowledge that physical exercise involves inherent risks, including risk of injury or death. You assume full responsibility for any risks, injuries, or damages arising from your use of RepBase or any exercise programs, workouts, or routines tracked, created, or shared through the Service.
  4. Bluetooth Devices: RepBase may connect to Bluetooth heart rate monitors. We are not responsible for the accuracy, reliability, or safety of any third-party hardware devices.

8. Task Management Terms (Tado)

  1. Not a Professional Tool: Tado is designed for personal task management and gamification. It is not intended as a replacement for enterprise project management, medical reminders, legal compliance tracking, or any other context where task failure could result in adverse consequences.
  2. Data Accuracy: You are responsible for the accuracy and completeness of tasks, lists, and schedules you create. We do not guarantee that notifications or reminders will be delivered reliably in all circumstances.

9. Privacy

Your use of the Services is also governed by our Privacy Policies, which describe how we collect, use, and share your information. By using the Services, you consent to the data practices described in the applicable Privacy Policy:

The full list is at arbito.co/privacy.

10. Third-Party Services and Links

The Services may integrate with or contain links to third-party websites, services, or content that are not owned or controlled by Arbito. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and policies of those services.

11. Disclaimers

  1. AS-IS Basis: THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
  2. No Guarantee of Availability: We do not guarantee that the Services will be available at all times, uninterrupted, secure, or error-free. The Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.
  3. No Guarantee of Data Preservation: While we make commercially reasonable efforts to preserve your data, we do not guarantee against data loss. You are responsible for maintaining your own backups of any critical information.
  4. Updates and Changes: We reserve the right to modify, update, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  1. ARBITO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
    • Your access to or use of (or inability to access or use) the Services.
    • Any conduct or content of other users or third parties on the Services.
    • Unauthorized access, use, or alteration of your transmissions or content.
    • Loss of virtual currency, digital items, game progress, or fitness data.
    • Any bugs, viruses, or other harmful components transmitted through the Services.
  2. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (a) THE AMOUNT YOU HAVE PAID TO ARBITO LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100.00).
  3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Arbito, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

14. Account Suspension and Termination

14.1 Termination by You

You may terminate your account at any time by contacting support@arbito.co. Upon termination:

14.2 Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, for any reason, including but not limited to:

14.3 Effect of Termination

Upon termination of your account for any reason:

15. Refund Policy

  1. Where to ask depends on who charged you. Purchases are processed either through the Apple App Store, through the Google Play Store, or through our payment processor (Stripe), depending on the Service and the item. Ask for a refund from whoever took the payment.
  2. App Store and Google Play purchases: refund requests must be submitted directly to the relevant store in accordance with its refund policy:
  3. Purchases we bill through Stripe: email support@arbito.co and we review the request directly. Rufio Stats subscriptions are billed through Stripe and are governed by the Rufio Stats Refund Policy and the Rufio Stats Terms of Service, which control over this section for that Service.
  4. Virtual Currency Refunds: Virtual currency that has been spent or converted cannot be refunded. If a refund is processed for a virtual currency purchase, we reserve the right to deduct the corresponding amount from your balance. If your balance is insufficient, your balance may be set to zero or your account may be suspended until the discrepancy is resolved.
  5. Subscriptions: Refunds for store-billed subscriptions follow the policies of the Apple App Store and Google Play Store, and we cannot process those directly. Refunds for subscriptions we bill through Stripe are handled by us, under that Service's refund policy.

16. Modifications to Terms

  1. We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and/or sending a notification through the Services.
  2. The "Last Updated" date at the top of these Terms indicates when they were last revised.
  3. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may request account deletion.

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions.

17.2 Informal Resolution

Before filing any formal claim or action, you agree to first contact us at support@arbito.co and attempt to resolve the dispute informally for at least 30 days.

17.3 Binding Arbitration

If the dispute is not resolved informally, any controversy or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Madison County, Kentucky, or at a mutually agreed-upon location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17.5 Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

17.6 Jurisdiction Limitations

Some jurisdictions do not allow the exclusion of certain warranties, limitation of liability, or mandatory arbitration/class action waiver. In such jurisdictions, the above limitations shall apply only to the maximum extent permitted by applicable law. Nothing in these Terms shall limit any rights you may have under applicable consumer protection laws.

18. Apple and Google App Store Terms

If you access the Services through the Apple App Store or Google Play Store, the following additional terms apply:

18.1 Apple App Store

18.2 Google Play Store

19. General Provisions

  1. Entire Agreement: These Terms, together with the applicable Privacy Policies, constitute the entire agreement between you and Arbito regarding the Services and supersede all prior agreements and understandings.
  2. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
  3. Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  4. Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
  5. Force Majeure: We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.
  6. Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
  7. No Agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Arbito.

20. Contact Information

If you have questions about these Terms, please contact us:

© 2026 Arbito LLC. All rights reserved.